When evaluating the future of healthcare, “change” is the only certainty.
Let our experts help you navigate the ever-changing landscape of healthcare delivery.
About Us
Over the past 25 years, ITC Healthy has refined a consultative approach to optimizing care delivery through even the most turbulent times of uncertainty. This approach has been successful because of its long term focus on the patient-provider relationship. Many firms have come and gone preaching the “patient-centered” approach. At ITC Healthy, we firmly believe that there is no winning formula in healthcare without prioritizing the needs of the expert providers in concert with the patient’s journey. Our model begins with the Physician & Nurse Leaders. You can be powerfully patient-centered and still remain provider-focused. In fact, we argue that consultants who ignore the all-important leadership of best-in-class providers actually do a disservice to the patient population.
Featured Partner
WAVR is a better and safer way for people to experience medical procedures without the need for sedatives. When patients use VR to mitigate against anxiety, providers can use immersive media content instead of narcotics in the comfort and safety of their offices.
Featured Services
Chronic Care Management
Best in class digital tools help us to win this battle for you. A strong focus on communications tools leads us from enrollment and adherence to efficient practice management software. When it comes CCM programs, you need the right technology platform and the right operational engagement plan to maximize profitability.
Advance Care Planning
Every human being deserves to have their end of life wishes respected if they cannot communicate for themselves. We make sure that your healthcare power of attorney and advance directive documentation is easily accessible on consumer mobile devices and within the provider’s electronic health record. See https://carevoice.org/
Patient Engagement Programs
Interactive surveys, digital therapeutics, text-based reminders, and positive social media are all playing a major role in your patient satisfaction scores. We use engagement strategies that not only improve satisfaction, but also help to recruit new patients.
Services
Self-Funded Employers
Physician Organizations
Health Systems
We have programs that analyze Clinical, Claims, PROM’s and Public Records Data with evidence-based algorithms that deliver actionable employee health insights to best craft your wellness strategy.
We have negotiated unbeatable rates for drug therapy programs that provide federally approved six month prescriptions during an all-expenses paid vacation on Grand Cayman. Up to 60% savings on some scripts.
The most important element of value-based care programming is the referral directionality to providers that are high quality and reasonably priced. We work with the best providers in every specialty to ensure that your employees are aware, incentivized, and supported with easy to use technology during every step in their care journey.
Nurse navigators and certified health coaches are trained to provide expert telephonic support to employees who are trying to make vital healthcare decisions.
Meet your employees where they are. We provide text, email, web chat, and direct telephonic support to engage and introduce loyalty programs that your employees will find enjoyable and rewarding. This engagement is the key to long term value -based care success.
Employers have myriad options when it comes to healthy rewards and loyalty incentives. Where they fail is in the surveying of their population. Our engagement tools allow us to find out what is important to your employees. We can then personalize the program to inspire and motivate the employees.
Best in class digital therapeutic tools help us to win half the battle. The other half focuses on communications tools and provider matching. When it comes CCM programs, practices are not “all created equal”. We help you find the best provider for you and your specific illness.
It’s all in the data… Our analytics tools reveal the best time, place, provider, and acuity level for each transition of care. We also deploy technology to help direct, monitor, and report on the success or failure of referral patterns.
Screening for social health vulnerability will often surprise employers. This “hands on” approach to employee support services will develop loyalty and pay major productivity dividends in employee wellness.
By leveraging the Fogg Model for segmentation and a powerful array of digital tools to personalize the journey, we can effect sustainable behavioral change for a variety of wellness related employee goals.
Whether it’s tele-therapy, nutrition coaching, or mindfulness applications, we provide a plethora of resources to eliminate toxicity and develop your personal wellness agenda.
The Internet of Things and evolving sensor technology gives us the opportunity to create efficient compliance in Workers Compensation programs and also monitored rewards programs for those who opt in.
From HCC mapping and RAF scores to finding new revenue channels for your practice, we support an extensive 40-year history of our partners helping physicians to run more profitable businesses.
Navigating the new programs, new payment codes, and new quality protocols can be intimidating. We have deep expertise in maximizing the programmatic benefits and minimizing the risk exposure within each of these complex programs.
Whether you are considering concierge practice services or contracting directly with self-funded employers, going at risk for population health metrics can be a scary proposition. We will demystify and de-risk these options for you.
Our search engine and text-based artificial intelligence will make it easy for your patients to post the great reviews that go unposted every day. We specialize in long term SEO and online patient marketing campaigns that produce results.
Interactive surveys, digital therapeutics, text-based reminders, and positive social media are all playing a major role in your patient satisfaction scores. We use engagement strategies that not only improve satisfaction, but also help to recruit new patients.
Best in class digital tools help us to win this battle for you. A strong focus on communications tools leads us from enrollment and adherence to efficient practice management software. When it comes CCM programs, you need the right technology platform and the right operational engagement plan to maximize profitability.
Every human being deserves to have their end of life wishes respected if they cannot communicate for themselves. We make sure that your healthcare power of attorney and advance directive documentation is easily accessible on consumer mobile devices and within the provider’s electronic health record. See https://carevoice.org/
The future is here. You need a digital pharmacy to prescribe your patients the most supportive tools for their recovery. You also may have ideas of your own. We provide a platform for both distribution and development of digital therapeutic tools for the next generation of providers and patients.
Our communication platforms allow you to customize and monitor the message content and success rates. Your profitability and your patient’s health are both in focus as we make sure that your patients show up, follow up, fill their scripts, and stay on their care plans.
Internal cost savings programs can be difficult to gauge and impossible to negotiate if you don’t have deep skill in the art. Our consultants have 30 years each within their specialty purchasing sectors.
Our Johns Hopkins certified program goes far beyond CME to “keep up with the times”. Our content is perfect for the physician who needs to know how healthcare transformation is going to affect their business. All of the new and exciting payment programs and rules changes have unintended consequences. Our online classes help you navigate those potential complications.
One of the most profitable things that a private practice physician or group can do is develop their own on-premise lab. We do all the heavy-lifting for you.
Health Systems looking to eliminate leakage and develop stronger brand loyalty should explore our technology and program design for care redesign that keeps your patients in the network. See BetterPT.com
We have programs that analyze Clinical, Claims, PROM’s and Public Records Data with evidence-based algorithms that deliver actionable employee health insights to best craft your wellness strategy.
The most expensive gaps in care can often be tracked back to the care transition process. We teach principles that assume the patient will NOT follow their care plan. Therefore, the technology tools are designed to act as safety nets for omni-channel communications and remote monitoring.
Up to 75% of the medical cost of care can be attributed back to social and behavioral health conditions. CMS is designing progressive models to pay for screening and addressing these social vulnerabilities with interventional support programming. We have an end to end system for identifying, referring, and closing the loop on fulfillment.
Some of the largest and most profitable health systems in the country have used our consultants for the optimization of their post-acute networks and referral directionality programming.
With CMMI waiver programs and Supplemental Benefit Designs it can be hard to keep track of what you can and can’t do to reward patients for their performance in your value-based care programs. Let us help. We are really good at it.
Interactive surveys, digital therapeutics, text-based reminders, and positive social media are all playing a major role in your patient satisfaction scores. We use engagement strategies that not only improve satisfaction, but also help to recruit new patients.
The future is here. You need a digital pharmacy to prescribe your patients the most supportive tools for their recovery. You also may have ideas of your own. We provide a platform for both distribution and development of digital therapeutic tools for the next generation of providers and patients.
Your system is full of smart people. Their ideas can be harnessed into profitable innovation. We guide intellectual property strategy and help source venture capital relationships to accelerate matching funds for your technology commercialization programs.
Our partners lead multi-national development teams in the US, Europe, and Asia. We have supported the development of dozens of applications and enterprise software companies. Our quality and pricing with onshore/ offshore flexibility is unbeatable. When you have a deadline that will tax your internal resources to the limit, give us a call and explore a better option.
We have tools for 3D Visualization Mapping of your physical space to keep every vital logistics, mechanical, engineering, and security program in one digital file. We also have monitoring tools for security, logistics, and customer insights to be delivered in real time.
The Hospital of the future may not look like a hospital at all. Community wellness priorities are turning hospitals into campuses, multi-purpose developments, and retail centers all in one footprint. We help you think creatively about the real estate, commercial businesses, and technology partners that can expand that footprint into profit centers that “future-proof” your institution.
Our Work
Client Projects
- Post Acute Network Optimization and Population Risk Reporting – For Largest Payer in Multi-State Region
- Value Based Care Programming – For Multiple National Payers
- Episodes of Care Program Implementation – For Large Physican’s Organization
- Socioeconomic Risk Stratification and Interventional Pathway Solutions – For Multiple ACO’s
- Population Phenotyping for Precision Digital Therapeutics – For Large Medical Device and Supplies Company
- Healthcare Consumer Rewards Platform – For Large National Pharmacy Benefits Management Company
- Care Delivery and Discharge Redesign – For Large Urban Health System
- Social Determinants of Health Programming – For Multi-State Health Systems
- Digital Therapeutic Platform Integration – For Large Managed Care Organization
- Community Resource Mapping and Fulfillment – For Statewide Health System Referrals
- Mergers & Acquisitions and Internal Innovation & Commercialization – For University Hospital
101 West Long Lake Road